Rotsvast Servicedesk
Rotsvast makes every effort to provide tenants with the best possible service. That is why we have set up a Rotsvast service desk. Here you can go 24/7 for answers to frequently asked questions and problems.
Electricity
Doorbell, internet, electricity and lighting
Heating
Boiler/geyser, central heating malfunction, central heating operation
Living comfort
Equipment, leakage, maintenance, vermin, nuisance and doors/windows
Sanitary
Bathroom, taps, toilet
Sewerage
Sewerage, stench, blockage
Ventilation
Ventilation
Frequently asked questions
Minor repairs such as:
- Replacing bulbs and batteries in smoke detectors
- Unblocking drains during normal use
- Lubricating hinges and locks
- Minor painting work on the inside of the house
Major maintenance and defects beyond the tenant's control, such as roof leaks, central heating boiler malfunctions and structural damage to the home.
This depends on the cause. Small repairs are for the tenant, larger defects are for the landlord.
